You will be activated with the 'light' filter setting. You should be able to do this with certain 3rd party routers however, but not on the Business routers. Parental controls leave search sites such as Google and Bing accessible. " Select "Add A Member. . BT Home Hub Parental Controls causing Script Errors. However some of the childrens devices can connect to wi fi during this time even though I switched off. As posted by @licquorice you need to opt out of BTWIFI you cannot just turn off your hub. And to help protect your computers against viruses, spyware, phishing scams and other internet threats,. Set up the Raspberry Pi with a free Linux operating system. Back into the Hub 5 advanced settings, and in the Home Network section there is an option for Smart Setup of new devices which is enabled by default. So if anyone has a more elegant solution then. Smart Hub 2 - switch on Wi- Fi Controls. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist. The only option is the BT Parental controls, but they only work if devices are using BTs DNS servers. Parents can set filters that best suit their family’s needs from one of our 3 pre-defined filter levels – strict, moderate or light, or they can completely personalise the. The mobile blocking is working perfectly but the router function just isn't working. That’s why we include BT Parental Controls free with all our broadband packages. What happens if you login to MyBT, select "my extras" and then select the option to manage Parental controls? There should be an option to uninstall or delete Parental Controls. Don’t know why iCloud suddenly became a rogue connection barred by the controls but it did at the end of July for us. There are three predefined filter levels (strict, moderate and light) available or you can customise your protection. It will also prevent you from. BT Parental Controls help keep your children safe online. Once it’s charged, you’re ready to go. Before running your T8-S for the first time, it would be helpful to have a quick look at this video as it shows the first run setup and how to access the settings to set up your network among other things. Mobile. 4 October 2015 at 9:07PM edited 4 October 2015 at 9:30PM in Techie Stuff. Parental controls leave search sites such as Google and Bing accessible. Really happy. But don't worry, the £1 will be added to your next bill as a credit. They are the only BT employees on this forum, and are based in the UK. Once you save the change it can take up to half an hour for BT connect to your. If your router has a different parental controls interface, please refer to How to configure Parental Controls on the Wi-Fi Routers (case 1)? For example, I want to keep my kids away from dangerous websites like gamble or porn sites, restrict internet access to 2 hours every day and block internet access during bedtime (10 PM to 7 AM). You can change it to off (or medium or strict) It comes set to medium so some websites are not available. They definitely worked back then. Secure browsing. I spent 3 hours with a BT advisor trying different solutions 5 days ago. My son uses Xbox live and I have set parental control to the highest level and blocked every type of access from 10pm. I have followed all of the recommended advice from BT and the community forum including restarting the hub, factory reset etc. If you don’t have a mobile phone or are in an area with no mobile signal, please contact us on 0330 1234 150. Turn on Windows 10 parental controls, then select Start > Settings > Accounts > Family & Other People > Manage Family Settings Online. But thanks to BT’s free Parental Controls, you don’t have to worry. Use your parental control PIN to control access to programmes with an age rating. Go to the WiFi Controls dashboard. How can I report this? I have BT Parental Controls turned on, but search engine results and images are inappropriate - why aren't these blocked? BT Parental Controls isn't blocking YouTube videos that could be deemed inappropriate. I have a Problem here I have BT Parental Controls Turned On. 0:37. BT Virus Protect works on compatible PC/MACs. 1. Business hub - need to install parental controls as kids on internet for schoolwork. Is there any way in which I can get around this proble. Our guide tells you how to set up and use your hub, and also includes a troubleshooting section. Reply. Trouble is, I can't see. Just follow these steps: Log in to My BT with your BT ID. Switch BT Home Hub Quick Start Manual. . The key features of BT Parental Controls: Protects all devices (computers, laptops, tablets, iPads, handheld devices, smartphones) that connect to your home. com & Community; Broadband. So we set that up and it worked great. What is admin password for Hub Manager? The admin password is on the Hub settings card on the back of the Hub. . Take control of 3. Two-thirds of children think parental controls are a ‘good idea’ and help protect them from. Just go back to using your old home hub, if it does everything you want it to. How do you access the BT Smart Hub Manager? BT Smart Hub Manager. You have been temporarily locked out. (Make sure you’re connected to your home network. . Parental controls on BT. Get started today Set up your card in minutes. Open the web browser on any device, preferably a PC or laptop, and type 192. BT Broadband . The default PIN is 1234. This would be my preferred approach however I am keen to use the B. 2. Setting up Smart WiFi. Scroll down and click Your Security. . To turn off or remove your Virgin Media Parental Control, do the following: Log in to your Virgin Media account. (21 pages) Switch BT Home Hub 5 Information And Troubleshooting Manual. When I look in the MyBT App > More > Your wi-fi network, I can see both my Hub and Disc listed, along with an option to setup a new disc and Manage your wi-fi settings. I'm already seeing some worrying things. If you have FTTC, then you will need a VDSL modem/router. BT also offer the following functionality:1. I have the Safeguard on already with lots of items blocked (porn, weapons etc) but it doesn't seem to work so well when I test it out. A site is being blocked incorrectly by BT Parental Controls. Hi, I am new to forums but thought I would give it a go as I am now getting desperate for a resolution. There doesn't seem to be any way to set parental controls at all. Configure your home hub to not do DHCP on your network anymore. Check BT Broadband status. Our customisable filters let you tailor internet access to suit your needs. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist. Push the hub’s Power button. BT Parental Controls can help limit the potentially harmful content that your children watch online. Reply. My BT parental controls has never worked since I moved home (fine at old address). Here is how to complete your BT Home Hub's "Smart Setup" network wizard, and then turn off BT parental controls on your DroidBOX. TVS. 3. Connect the BT 4G Home Hub to your computer via a cable or Wi-FiThe new Wi-Fi Controls, which can be managed via the MyBT app or via the account settings on a browser, come as standard, for free, on the Smart Hub 2 and give parents or guardians greater control. Presumably this is BTs idea of a 'fix' to an underlying firmware bug which prevented access controls being saved. - see in the dark – the app comes with night vision. You can use any router you like as long it is the appropriate type for the service you have. This is a fault only on the internal (home) connection of the home hub. Download Link - Direct Download, Instant Download. I spent a lot of money of a TP Link set up, seeing it was a reliable and good value package (3 x M5s). I have tried Resetting and Restarting the Hub its BT Home Hub 2. Scroll down to BT Web Protect and click Setup BT Web Protect. 1 into your browser and enter the password printed on the bottom of your Hub when prompted. Pay nothing until Spring 2024. Type 192. Before running your T8 Mini for the first time, it would be helpful to have a quick look at this video as it shows the first run setup and how to access the settings to set up your network. I have found a temporary solution to this by removing the tick that bars media streaming, I can still then have parental controls enabled; however, I don't want to enable all media streaming but just media streaming for the Firestick. Open a new web browser. BT. I like the TP-Link’s simple approach to parental controls. Also don’t know which part of the restrictions, I just deactivated it completely. You have had too many unsuccessful attempts to login. From the app, click More then select Your wi-fi network. Please give that ago and let me know how you get on. 3. Hi @Javid, Thank you for posting and welcome to the Community. BT Parental Controls assess each site that is accessed on your home connection. Scroll to Parental Controls. Home > Broadband > Guide > BT Parental Controls guide BT Parental Controls guide. BT Home Hub 4: Features. Hi, I'm unable to get these to work on my account. indd 1 06/06/2017 08:54. The surprise being I've never installed these, configured these or done anything with them at all. This Mini Hub’s yours to keep Keep it somewhere safe. You’ll find it in Hub Manager or the My BT app if you’re on Smart Hub 2. Choose apps to restrict. Hi I have a BT Home Hub 5a running OpenWRT 19. Broadband parental controls help you protect your children against inappropriate websites. Once BT Web Protect is turned on, all devices using your home BT Broadband connection will be protected when you're on the internet. Help foster a healthy balance for your children and their devices, while. Providing your BT Parental Controls are switched on, your filters are on by default 24 hours a day, 365 days a year. BT BT include parental controls within their broadband package. Re: How to Disable BT Wi-fi on my Home Hub. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. If you haven't got one, sign up here >. Installing and Using OpenWrt. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist. Follow these simple steps to permanently remove BT Parental Controls. BT also offer the following functionality:with this Mini Hub. BT Home Hub Parental Controls causing Script Errors Setting up a Kids Profile for DroiX® How to use Quick Support. . When I look in the MyBT App > More > Your wi-fi network, I can see both my Hub and Disc listed, along with an option to setup a new disc and Manage your wi-fi settings. Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select Manage Settings under BT Parental Controls and choose the Set filter times tab. Connecting to BT-Fon on the same router which applies the same Parental controls will enable you to use Netflix and keep the level of Parental control you require. BT Virus Protect works on compatible PC/MACs. Up close, we saw similar file-transfer speeds to the TalkTalk Super Router, with 802. I have a brand new Smart Hub2 received this month after moving house. As you cannot alter the DNS settings on the home hub, its not really practical for most users. From the app, click Your products, scroll down, and select BT Parental controls in the Your Security settings section, then click Manage. BT Virus Protect works on compatible PC/MACs. 2. Fibre without landline. You also have. Unfortunately there is no way of setting it up those controls on a Business Hub. Press the Xbox home button. Hi, I currently have a bt smart hub 2 and use parental controls to prevent my teenage son staying up till the early hours on any device he can find. Every setting is indicating "off". Is this a Parental. Just follow these steps: Log in to My BT with your BT ID. Hi I have a problem, and it seems to be repeated, Our BT Parental Controls are showing as UNAVAILABLE and cannot be switched on or off as there is no tab or other means of accessing the Parental controls page ? We are also getting a message in MYBT that parental controls are being activated and to w. I upgraded my package to the 250 mbs. I have parental controls turned on for media streaming which I assume is causing the problem. Press then go to (Settings) at the top right ofBest wireless router: At a glance. 11ac system, the Asus ZenWifi AC (around £250), which. They worked fine until we moved house and were provided with a new hub. . Set up Smart Hybrid Connect. Sites are categorised according to the primary purpose of the site, not each of the individual pages. Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select Manage Settings under BT Parental Controls and choose the Set filter times tab. These filters will. Click on it and you will see a link to the parental control. If you run into difficulties or have a question about BT’s products and services, join our community and. Non worked and the advisor raised a report promising a solution within 72 hours. BT Complete Wi-Fi – Performance. com & Community; Broadband. Trouble is, I can't see. You should be able to do this with certain 3rd party routers however, but not on the Business. Then click 'Setup BT Parental Controls' Cyaose your kids can online 4. I have read of similar issues posted in this Com. Ensure that parental controls are managed. Setting up. The access controls in the HH5 allow restrictions on a time basis - is there any way of setting different time limits on different days? Eg I want to restrict access on school days but be less constrained during the weekend. Payment by Direct Debit. Visitors to our holiday home (Infinity/HH4) have suddenly started reporting seeing a Pop-Up when connecting a new device to the Homehub4 asking whether they want Parental Controls. Find the best signal location in your house - this is often near a window. Protect your BT Home Hub. Otherwise it’s a quick four-stage setup which you carry out in your browser which allows you to set up things like parental controls. 4. I knew the BT Home Wi-Fi was better value, the Google Wifi easier to use and the Linksys Velop faster – but it was TP-Link that offered the most for families. Of you have BT DNS based Parental Controls or BT Protect on this will try and create a DNS sink hole and hijack the DNS packets. My BT App The quickest way to manage your BT account on the go and get help with your BT products if you need it. Re: Parental Controls - Time restrictions. So far there’s no major reason to upgrade to the Home Hub 5. I think it had an impact, as. 168. I have had other routers in the past that allow me to do this but HH5 does. Search Active discussionsLogging into a My BT account with a BT ID. BT Smart Talk Want to save money on expensive calls from your mobile? BT Cloud Watch the video to get quick tips on how to manage parental controls on BT Broadband. Home phone including Digital Voice; BT Mobile; Email. It’s also important to consider installing anti-virus software and parental controls:I am using a FTTP Smart Hub 2 which has been factory reset and I have also tried a different Smart Hub 2. Full fibre broadband delivers much faster speeds that are more reliable than copper networks, meaning that you can receive much faster download and upload speeds with Fibrus full fibre broadband. 27. This happens even if you have removed or disabled the online parental controls with BT Homehubs as per our FAQ section. BT Home Hub 4 3732 Hub 4-A ADSL Guide BB 5 [2]. BT Parental Controls only covers devices connected to the internet via the BT Home Hub or a BT Wi-fi hotspot. Thanks to its multiple radios, it can connect to a huge number of low-power smart. They are easily over come and are device specific. My parental controls have not been working since we moved house 3 months ago. BT Smart Hub and Ultrafast Smart Hub - switch on access controls. On December 13th 2013 the UK internet provider BT switched on its network filtering system for all new customers. Okay, so in the last few days if i try to access certain site, I get a blue screen telling me I can't because the account holder has enabled a light filter on parental controls. But it only works on Wf-Fi it Blocks websites on my ipad smartphone and Xbox One but not my WWindows 10 PC. (7 pages) Switch BT smart hub User Manual. 168. . Parental Controls set-up tutorial for BT Internet ConnectionsHi I am having to reboot my home hub regualrly (on the advice of a BT team member on their helpline). 16. Mumsnet Logo. 2 Contents Set-up summary Set-up summary 2-3. Even if I specifically block a site like BBC (as a test) I can still access it on any device logged on to the home wifi network. To start using parental controls within your Smart Hub (2023) for your family devices: Download the EE app for Android and Apple devices. Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select Manage Settings under BT Parental Controls and choose the Set filter times tab. A gamer's hub. Also don’t know which part of the restrictions, I just deactivated it completely. Setting up. BT Virus Protect works on compatible PC/MACs. The BT Home Hub is one of the most popular and up-to-date devices available on the market. Welcome to the community! EE provides all Home Broadband users with a subscription to Norton Family. However, if you don't have one, you can still use Content Controls, but you must make sure you’re using BT DNS settings. Maybe change the password, adjust the parental controls or switch off the hugely irritating Smart Setup. Payment by Direct Debit. Payment by Direct Debit. It works by looking at the main purpose of the site. Open a search engine of your choosing. Non worked and the advisor raised a report promising a solution within 72 hours. The default PIN is 1234. Going to "Manage your extras". Worth noting that via the TV I never have a problem. Choose your child’s device below to find step-by-step instructions on setting up parental controls. Select the "Family & Other Users" tab on the left and then click on the plus sign (+) next to "Add A Family Member. The Netgear does the job I bought it for and I am happy with the speeds I get when multiple devices are connected. Hi I have a BT Home Hub. Values are below,. To override the controls you simply need the password for it however I share my password with my kids since they watch the BT sport channels and need it to login. If I switch parental controls off, then I cannot access gaming sites or social media pages. Unless of course you have the extra BT Complete Wif black disc, as. 24 month contract. Each time you turn it off, you'll need to verify your age again by entering credit card details. 1. Norton Family provides parents with the insights they need to help keep their child safer and focused when online. Home network (24 pages) Switch BT Home Hub Quick Start Manual. I have BT Fibre with Smart Hub 2. 99 connection charge may apply. Use your parental control PIN to control access to programmes with an age rating. Next, select the first device that you want to control and choose the days and times for which you want. My trying to setup parental controls to limit my kids computer & phone usage. I have the Safeguard on already with lots of items blocked (porn, weapons etc) but it doesn't seem to work so well when I test it out. Installing and Using OpenWrt. Type 192. Once it’s charged, you’re ready to go. My BT is the easiest way to check your recent usage, view and pay your bills, get help when you need it and much more. With BT access controls you can manage how your device accesses the internet during certain times of the day. So I log into "M. Re: Does Halo 1 still allow you to use Parental Controls? @juddster27. Press to open the YouView main menu and choose On Demand From the On Demand menu, press to start browsing all the On Now & Next. BT also offer the following functionality: with this Mini Hub. Hello I have spent considerable time trying to get my BT parental controls to work, reading the BT website FAQs and have spent an hour talking to BT 150 about this issue. Re: Parental Controls. Just follow these steps: Log in to My BT with your BT ID. Then we’ll switch off the Mini Hub. TP-Link Deco parental controls: set up and what you can do. You may want to keep your Mini Hub plugged in to make. Payment by Direct Debit. Step by Step instructions. I can’t give you written evidence, but I can assure you that turning off the Parental Controls works, it did for our household. You would need to step up to more advanced routers. You might be asked to make a £1 payment. . Business hub - need to install parental controls as kids on internet for schoolwork. Failing to be able to help, I am asking the BT Community for help on this issue. Broadband. The latest firmware for the SmartHub 2 is: v0. BT sent me a new hub to attempt to resolve this. Whilst the Guest Wi-Fi does block anything illegal, it would not necessarily block what is deemed unsuitable. In fact the site I was attempting to visit was fine earlier today. Here is how to complete your BT Home Hub's "Smart Setup" network wizard, and then turn off BT parental controls on your DroidBOX. Click on the clock icon and set the times when the restrictions apply by clicking in a box and dragging the cursor over the required blocks. I have reset the hub, reset the level of control, tried blocking individual sites, and checked on multiple devices, but there is absolutely no restriction. Hello I have spent considerable time trying to get my BT parental controls to work, reading the BT website FAQs and have spent an hour talking to BT 150 about this issue. Parental controls on your home broadband. Before running your T8-S for the first time, it would be helpful to have a quick look at this video as it shows the first run setup and how to access the settings to set up your network among other things. I recently moved to a new hub (Smart Hub 2) & hoped that might help the situation, but it's still the same, al. Scroll to the 'BT Parental Controls' section and click the Manage BT Parental Controls link. 3. Needless to say BT's live chat was down as well. It's quick and it's free! It's really easy to set up BT Web Protect. Payment by Direct Debit. Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select Manage Settings under BT Parental Controls and choose the Set filter times tab. Broadband. It works by looking at the main purpose of the site. Help us improve our process for when you experience home Wi-Fi issues. They are showing as "Active" and have set up a custom filter as well as blocking a specific URL for testing. Parental control and payment PINs About your PINs There are two PINs: one for parental control and one for payments in BT Player. . BT Parental Controls helps to protect your family from accessing unsuitable sites providing you both control and flexibility while online. Yes, that is correct. How to open the Hub Manager. Since moving house my BT parental controls are not working. Email; Billing. . Page 5 On Demand and or Music Videos, press the green button choose Search from the main menu. The TP-Link Deco M5 is the firm’s first mesh networking system and, just like Google Wifi and BT’s Whole Home Wi-Fi, it aims to improve wireless. Re: Parental Controls / Custom Filters OFF Everything still blocked : (. No reposnse since then. Providing your BT Parental Controls are switched on, your filters are on by default 24 hours a day, 365 days a year. With a Business hub/router you are not able to block content or URL's, you would need to a look at putting in hardware firewall or a different router/hub which does have these features. However, after a power cut earlier this month (don't know if it was the cause of my issue or just a coincidence), now the app keeps clearing all the groups. Sign into your My BT account online. This Mini Hub’s yours to keep Keep it somewhere safe. Cancel anytime. Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. Sadly he has found out that by simply turning the smart hub off and on disables the parental controls giving full access. Works when using your BT ID on UK BT Wi-fi hotspots. You’ll still be able to use a mobile phone, just make sure you keep it charged at all times. 08304-BT There’s no way to force the hub to update, but it should happen automatically at some point. Connect your hub to a power socket. With BT access controls you can manage how your device accesses the internet during certain times of the day. BT Home Hub 3, Hub 4 and Hub 5. We regularly release software upgrades for our Hubs. Going to "Manage your extras". The BT Home Hub 5 supports high-speed 5GHz wireless 802. I have restarted the Smart Hub but still does not work. . BT Parental Controls allow you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot. . ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. 1 254, as BT chap suggested). 07. This is infuriating me and it's a real flaw in the soft. To turn off parental controls and allow 18+ rated websites, you'll need to verify that you're over 18 by entering credit card details. Going to "Manage your extras". Once you’ve clicked on the device, the following screen should appear. Please would someone post the fix in words as an answer to this. BT website deletio. I am trying to override a blocked site but BT. The Deco X60 roughly doubles the speed of the regular BT Whole Home Wi-Fi in medium-range tests but lags behind our current favourite 802. Come on BT this is hardly responsible family friendly behaviour in the mi. This will give you access to the BT Home Hub’s settings screen. BT Home Hub Parental Controls causing Script Errors. Follow the instructions in the Meet your Mini Hub booklet and take a look at these FAQs if you have any issues. Parental controls not working. Receive personalised resources and advice for your family that keep you up-to-date as your children grow. Compatible line required otherwise £49. Find ‘Manage your extras’ towards the bottom of the page. BT Virus Protect works on compatible PC/MACs. View and Download BT Mini Hub quick start quide online. Hi guys. BT Parental Controls is a network based solution designed to help parents protect their children online. BT Hub's WPS button - the quickest way to connect to wi-fi > 4) Up-to-date software. Money. 1. 11ac standard. Hi - we have used BT parental controls on our home wifi for over year with no problem. As an example of what it's blocking, is one. We’ll be ready to reactivate it. They work best when used openly and honestly in partnership with your kids. Download the app and connect it to your camera to: - get sound and motion alerts straight to your phone, so you’ll be the first to know when something happens. I bought it to replace a flaky BT Home Hub 5 after signing up fpr BT Inifinity. . Scroll to ‘Choose what your kids can see online’ and click ‘Manage BT Parental Controls. Presumably this is BTs idea of a 'fix' to an underlying firmware bug which prevented access controls being saved. . When I first started using the. In the meantime, as a BT Halo customer you can keep connected with this Mini Hub. You'll then receive a confirmation screen and your service will be working within two hours. 65% of young people aged 11-16 are in favour of the. Any changes in parental control settings results in email confirmation to BT account that settings have been changed - be it adding website to. Use your parental control PIN to control access to programmes with an age rating. Claiming early cancellation credit from EE. I was impressed by the Hom. Updates software etc but still get asked for pin only happens on subscripton channels. Key points.